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Privacy Policy

Last updated: February 23, 2026

Clear Choice Hearing Aids LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information you voluntarily provide through our website in two ways:

Contact Form

When you send us a message through our contact form, we collect your name, email address, phone number (optional), the service you are interested in, and the content of your message.

Review Submissions

When you submit a patient review, we collect your name, star rating, the service received, and the text of your review. Submitted reviews are held for approval before being published publicly on this website.

2. How We Use Your Information

We use the information we collect solely to:

  • Respond to your inquiries and appointment requests
  • Display approved patient reviews on our website
  • Improve our services based on your feedback

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

This website uses the following third-party services, each with their own privacy policies:

Firebase (Google)

We use Firebase Firestore (provided by Google) to store and retrieve patient reviews. Review data submitted through our website is stored in Firebase. Firebase Privacy Policy

Web3Forms

Contact form submissions are processed by Web3Forms, which delivers them to our email inbox. Your submission data passes through Web3Forms servers. Web3Forms Privacy Policy

Google reCAPTCHA v3

We use Google reCAPTCHA v3 on our contact and review forms to protect against automated spam. reCAPTCHA collects hardware and software information and sends it to Google for analysis. Google Privacy Policy

Google Maps

Our Contact page includes an embedded Google Map to help you find our office. Google Maps may collect usage data when you interact with the map. Google Privacy Policy

Google Fonts & Font Awesome

We load fonts from Google Fonts and icons from Font Awesome via their CDNs. These services may log your IP address when fonts and icons are requested. Google Privacy Policy

4. Cookies

We do not use cookies to track you directly. However, third-party services embedded in this website (such as Google reCAPTCHA and Google Maps) may set their own cookies in accordance with their privacy policies. You can control cookies through your browser settings.

5. Data Security

We take reasonable measures to protect your information. Review data is stored in Google Firebase with access restricted to authorized administrators only. Contact form submissions are delivered via HTTPS-encrypted connections. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal information
  • Request that a review you submitted be removed from our website

To exercise any of these rights, please contact us using the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Clear Choice Hearing Aids LLC
927 W Broadway St, Bradley, IL 60915
(815) 516-9065
Monday – Friday: 8:30 AM – 4:30 PM